The Owner, Seller and Administrator of the store is:
MK ESTATE SP. ZOO
UL. MALY RYNEK 13/12
NIP: 621 175 98 83
Prior to the placement of the order, the Customer is authorised to negotiate the content of the sales contract with the Seller. If the Customer resigns from their right to conclude a contract with the Seller by individual negotiations, the provisions of Regulations hereof and generally applicable provisions of law shall apply.
I GENERAL PROVISIONS
The online store available at www.kateketer.com is managed by Kate Keter Sp. z o.o. – detailed information on the company business activity is presented above.
The Regulations hereof are prepared in the Polish language and constitute a template of a distance contract as provided by applicable provisions of the Polish law.
To conclude a Contract with the Seller, the Buyer may exercise their right to individually negotiate terms and conditions of the Contract, or conclude the Contract with the Seller based on provisions of the Regulations hereof.
As decided individually by the Buyer, the content of the Regulations shall constitute the content of the Contract between the Parties.
The content of the Contract shall be adequately recorded in accordance with applicable provisions of the law and made available to the Buyer in a durable medium to enable the Buyer’s reference if necessary.
The sale is conducted in the territory of the Republic of Poland.
The Customer may examine the code of good practice of entrepreneurs.
The code of good practice of entrepreneurs is a part of the Act of 23rd August 2007 on Prevention of Unfair Market Practices. The Act in its current wording is available at http://isap.sejm.gov.pl/
Any and all products offered by the online store are new, free of physical and legal defects and were legally introduced into the Polish market.
The Seller is obliged to provide the Customer with fault-free products.
Prices expressed on the website of the online store are expressed in EUR (Euro) and include VAT, USD.
The Buyer may place their order in the online store 24 hours a day, 7 days a week on website address: http://www.kateketer.com .
If the Seller communicates with the Buyer, the cost resulting from the conclusion of contracts between the Buyer and any third parties shall be borne by the Buyer.
The Seller shall charge no additional payments or expenses for the possibility of using specific forms of distance communication with the Seller.
The subject of business activity of online store http://www.kateketer.com is retail of clothes and other goods via the Internet.
To any and all matters not covered under Regulations hereof, relevant provisions of the law applicable on the territory of the Republic of Poland shall apply, in particular provisions of the Civil Code Act of 23rd April 1964 (Journal of Laws No. 16, item 93 as amended), and Act of 30th May 2014 on Consumer Rights (Journal of Laws of 2014, item 827), and Act of 29th August 1997 on Personal Data Protection (consolidated text: Journal of Laws of 2002, No. 101, item 926 as amended).
Provisions of the Regulations hereof do not aim at excluding or limiting any of the rights of the Buyer who is at the same time a Consumer within the meaning of the Act of 23rd April 1964 (Journal of Laws No. 16, item 93 as amended), afforded to them by mandatory provisions of the law.
In case of any discrepancies between the provisions of the Regulations hereof and the provisions quoted hereinabove, the provisions of the Polish law shall take precedence.
In the event of a dispute with the Seller, the Consumer can settle the issue amicably by: addressing the Permanent Consumer Arbitration Court mediation addressing the provincial inspector of the State Trade Inspection or receiving free assistance from the Federation of Consumers in settling the dispute by calling a toll-free consumer helpline at 800 007 707.
II DEFINITIONS REGULATIONS
– the Regulations hereof with annexes informing of rights and duties of both Parties to the Contract;
PARTY – a Buyer or a Seller is a Party to the Contract; the notion of Parties shall jointly refer to both the Buyer and the Seller;
A DISTANCE CONTRACT – a Contract concluded by Parties at a distance without simultaneous presence of Parties to the Contract; the Contract is concluded at a distance using Communication Channels available at the Store;
COMMUNICATION CHANNELS – specific forms of distance placement of orders;
STORE – online store available at: http://kateketer.com SELLER – MK ESTATE SP. ZOO, UL. MALY RYNEK 13/12, 63-700 KROTOSZYN, NIP: 621 175 98 83, REGON 300667545, KRS 0000296585
SERVICE PROVIDER - MK ESTATE SP. ZOO, UL. MALY RYNEK 13/12, 63-700 KROTOSZYN, NIP: 621 175 98 83, REGON 300667545, KRS 0000296585
CUSTOMER – a natural person, legal entity or an organisational unit with no legal identity to whom legal capacity is granted under an act, purchasing products via the online Store;
CONSUMER – a natural person purchasing products via the online Store, on the phone or via e-mail for any purposes not related to their business or professional activity; BUYER – a Customer or a Consumer;
SERVICE RECIPIENT - a natural person, legal entity or an organisational unit with no legal identity to whom legal capacity is granted under an act, purchasing products via the online Store;
ORDER – a sales contract offer concluded by the Buyer via the online Store;
USER – every subject using the online store;
ACCOUNT – individual administration panel of the User available upon registration and logging at the online Store marked with a login and password and serving the purpose of concluding sales contracts;
REGISTRATION – a process of creating an Account at the online Store;
SALES CONTRACT – a sales contract for goods concluded between the Seller and the Buyer via the online Store; PRODUCT – each and every subject sold via an online Store;
METHOD OF PAYMENT – a method of payment for ordered goods chosen by the Buyer in the course of placement of the Order, offered by the Store or agreed individually with the Store by a different method than presented on the Store website;
DELIEVRY METHOD – method of shipment of the ordered Goods chosen by the Buyer in the course of placement of the Order, offered by the Store or agreed individually with the Store by a different method than presented on the Store website;
SALES DOCUMENT – a VAT invoice or receipt as indicated by the Buyer;
ANNEXES – information on the right of withdrawal from the Contract and template forms of withdrawal from the Contract, replacement of goods or complaint;
CODE OF GOOD PRACTICE – a collection of operating principles accepted by the applicable law in the form of ethical and professional standards applied by the Seller for the purpose of counteracting unfair market practices;
INFORMATION – information about a product corresponding to the product image and containing the description of the most important features and details of the product enabling the Buyer the examination of the product properties;
BASKET – a method of electronic identification of products chosen by the Buyer for the purpose of a subsequent purchase;
PLACE OF DELIVERY – a place indicated by the Buyer in their placed Order where the purchased product is to be delivered;
TIME OF DELIVERY – time when the Buyer or another party authorised to collect the goods takes over the product within the scope of the concluded contract;
ADDRESS FOR COMPLAINT AND ADDRESS FOR WITHDRAWAL FROM THE CONTRACT - an address or addresses for correspondence indicated by the Seller as addresses for making relevant statements;
OBJECT OF CONTRACT or OBJEST OF SERVICE – products or services chosen by the Buyer within the scope of the Contract or Services; delivery of the product by the Seller is also included within the scope of the Contract if the Buyer chooses one of the Seller’s offered methods of the product delivery;
ELECTRONICALLY SUPPLIED SERVICES – functionalities of ICT and IT systems enabling the Service Provider the offering of specific technical solutions such as: creating and managing an Account in an online Store and enabling a one-time placement of an Order via the Order Form available in the online Store without simultaneous presence of Parties (at a distance) by transmitting data at an individual request from the Service Recipient, sent and received by means of devices for electronic processing, digital compression and storage of data which are entirely sent, received or transmitted via a telecommunications network within the meaning of the Telecommunications Law Act of 16th July 2004.
ORDER FORM – a technical system in the online Store enabling the Seller the placement of an Order via available boxes in the form without the necessity of prior Registration in the online Store;
IT SYSTEM – technical and information structures and software enabling a transmission;
DEFECT – a legal or physical defect of the purchased goods.
Registration in the online Store is voluntary and free of charge. To register in the Store, the User should fill in the registration form on the online store website by entering their true data. To successfully complete the registration process, the User should enter the following data:
A different address for delivery may be indicated in the course of registration.
The User’s Account shall be created upon filling the registration form with the required data.
After the account is created, the User shall receive an automatically generated message to the User’s declared e-mail address to confirm their registration in the store.
If the User’s data required in the registration process change, the User is requested to update the data so that they correspond to the actual status.
If the User’s data required in the registration process change after the commencement of the Order processing, the User is requested to update the data and inform the Store accordingly.
The Buyer may place their order in the online store 24 hours a day, 7 days a week exclusively in the online Store.
Orders are processed on working days from Monday to Friday except for public holidays during the Store opening hours, i.e. from 10:00 a.m. to 5:00 p.m.
The Store sells and delivers goods in the territory of Poland and in the whole world.
Prices listed on the Store website at http://www.kateketer.com are expressed in the Polish Zloty, Euro and Dollars and include VAT.
The Store shall issue a receipt or, at the Buyer’s request, a VAT invoice for all offered goods.
The above-listed sales documents are delivered to the Buyer together with the goods.
The number of goods on a special offer or sale is limited and the orders are processed in the same sequence as the confirmed orders for the products are made.
The Store shall accept the order by sending an e-mail message confirming the placed order to the Customer’s address indicated at the placement of the order.
The Store may also contact the Buyer on the phone if a telephone number was indicated.
A Customer who is not a consumer within the meaning of Article 221 of the Civil Code shall receive a confirmation of the order placement via e-mail.
It is not necessary to register and create an account to place an order in the online Store.
The Buyer may place their order via the online Store without a prior Registration.
To place an order, the Buyer should add the product they intend to buy to the Basket.
Adding the product to the Basket shall not mean that the order is effectively placed.
Products may be added or removed from the Basket.
The Basket enables the Buyer to manage the ordered products and calculate the value of the order.
To finalise the order, the chosen product must be added to the Basket.
Subsequently, a method of the product delivery and payment and the format of the payment document (a receipt or a VAT invoice) must be chosen.
After doing so, the Order and Pay button must be clicked if the placed order is to be confirmed.
After a correct placement of the order, the order is considered accepted.
Orders placed in the above-described manner are confirmed by e-mail.
A confirmation of the placement of the order by the Store is considered the moment of concluding the Contract.
The Buyer may change the order by e-mail or phone, or cancel the order as a whole if it has not been shipped.
The ordered goods shall be delivered to the address indicated by the Buyer.
The day of receipt of the parcel by the Buyer shall be considered the date of completing the Contract concluded via the online Store.
The Buyer has a possibility of making an individual order.
An individual order is understood as non-prefabricated goods produced in accordance with the Consumer’s specification or meeting their individual needs.
To place an order as specified above, the Buyer should contact the Seller using available communication channels and specify the Buyer’s individual needs, inter alia by defining the size, the product form and material.
After designing the garment, the Seller shall provide the Buyer with the design and quote.
The goods shall be produced, i.e. sewn for the Buyer, upon the Buyer’s acceptance.
As provided by item 14c, Section IX Withdrawal from Contract, the Buyer may not withdraw from the Contract in case of goods specified under items 22 and 23 above.
It however does not exclude the Seller’s liability under warranty.
V METHOD OF PAYMENT
Payment for goods purchased by the Buyer in the Store (including the price and the cost of delivery) are made following terms specified by the Seller.
All prices in the Store are gross prices including Value Added Tax (VAT) in the amount regulated by separate provisions.
Cost of delivery of goods to the Buyer are listed separately at the time of placing the order.
The Buyer may choose from the following methods of payment: a) prepayment to a bank account (money transfer) b) available methods of electronic payment.
A prepayment must be done by money transfer to a bank account number:
Bank account in PLN:
52 1090 1157 0000 0001 4129 0807
Foreign currency accounts:
Bank account in EURO:
40 1090 1157 0000 0001 4129 0829
Bank account in USD Dollars:
04 1090 1157 0000 0001 4129 0895
Bank transfer name: payment for order No. (enter the order number)
Information on the stage of the order processing can be obtained on the phone by calling: +48 729 300 274 and at e-mail address: firstname.lastname@example.org
The Customer shall purchase the goods and order services in accordance with prices and costs of delivery valid at the time of placing the order.
The cost of delivery depends on the place of delivery specified by the Buyer.
VI COMPLETION OF DELIVERY
A delivery shall be made to the address stated by the Buyer in their order.
The ordered goods are delivered in a manner selected by the Buyer, i.e. by DPD or USB courier companies, or in accordance with instructions specified under item 7 below, within 7 working days counted from the date of booking a transfer to the Seller’s bank account.
The Seller shall not be held liable for delays to deliveries of the goods for reasons not attributable to them, or for unforeseen reasons.
The Buyer shall bear the cost of the product delivery.
Should the Seller be incapable of performing an order whose individual specification was commissioned by the Buyer due a temporary inability to complete the order, the Seller may, with the Buyer’s consent, perform a replacement service corresponding to the same quality and purpose and at the same price or remuneration, or in any other way mutually agreed between the Parties.
It is recommended that the Consumer, within the meaning of Article 221 of the Civil Code, as far as possible, check the condition of the goods upon the delivery of the parcel and prepare a relevant report in the presence of a representative of a company delivering the goods.
The checking of the parcel shall facilitate the pursuit of potential claims from the liable subject in case of a mechanical damage to the goods which may occur in the course of shipment.
In such cases, it is recommended that the Consumer contact the Seller as soon as possible by phone: +48 729 300 274 or at e-mail address: email@example.com
The Buyer who is not a Consumer within the meaning of Article 221 of the Civil Code, is obliged to check the condition of the goods upon the delivery of the parcel in the presence of a representative of a company delivering the goods. In case of identifying mechanical damage to the goods occurred in the course of shipment, the Customer should write a damage report and contact the Seller as soon as possible by phone: +48 729 300 274 or at e-mail address: firstname.lastname@example.org
VII CLAIMS - WARRANTY
In case of contracts concluded with Consumers within the meaning of Article 221 of the Civil Code, the Seller shall be liable for physical or legal defects towards the Buyer in accordance with provisions of Article 556 and subsequent provisions of the Civil Code (warranty).
The Seller is responsible under warranty if a physical defect is identified prior to the lapse of two days following the receipt of goods by the Consumer, and if a second-hand product is the object of sale, prior to the lapse of one year following the receipt of goods by the Consumer.
The Consumer’s claim for removal of a defect or replacement of the sold product with a fault-free product is subject to the time limit of one year counted from the date of identifying the fault, but not earlier than by the lapse of two years following the receipt of goods by the Consumer, and if a second-hand product is the object of sale, prior to the lapse of one year following the receipt of goods by the Consumer.
If the use-by date specified by the Seller or producer of goods expires upon the lapse of two years following the receipt of goods by the Consumer, the Seller is liable under warranty for physical defects identified by that date.
A physical defect occurs when the sold goods are incompliant with the Contract. In particular, a sold product is incompliant with the Contract if: it has no properties that a product of the kind is expected to have with regard to its purpose identified in the Contract or resulting from particular circumstances or intended usage; it has no properties that were stated by the Seller to the Buyer by, inter alia, presenting a sample or model; is unsuitable for the purpose of which the Buyer informed the Seller at the conclusion of the Contract, and the Seller did not object to the intended usage; is incomplete when delivered to the Buyer.
Public statements of the producer or the producer’s representative, or a person who places the product on the market within their business activity, or a person who places their name, trademark or any other distinguishing mark and presents themselves as the producer, are treated equally with the Seller’s assurances.
The Seller is free from their liability defined under item 5c only in the following circumstances: they prove that they had not been aware of the assurances or, judging reasonably, could not have been aware; they demonstrate that their assurances could not have affected the Consumer’s decision; the content of assurances was corrected prior to the conclusion of the Agreement with the Seller.
Furthermore, a product has a physical defect in the event of its improper installation and commissioning if the activities were performed by the Seller or a third party for whom the Seller is liable, or by the Buyer who acted in accordance with instructions received from the Seller.
In case of a Contract with the Consumer, if a physical defect was identified before the lapse of one year from the date of receipt of goods, it is assumed that the defect had already existed at the time of the goods’ receipt by the Consumer.
If a defect is identified after a year following the date of receipt of the goods by the Consumer, it is Consumer’s duty to demonstrate that the goods were defective at the time of purchase. If a sold product has a defect, the Consumer may: claim that the product price be reduced; make a statement of withdrawal from the Contract; claim that the product be exchanged for a fault-free product; claim the removal of the defect.
If the defect is insignificant, the Consumer may not withdraw from the Contract.
A consumer pursuing their rights under warranty is obliged to deliver the faulty product to the Address for Complaint.
The Seller recommends that a description of the product discrepancy against the Contract be appended with the product to facilitate the complaint process.
The Seller shall respond to the Consumer’s claim within 14 (fourteen) working days.
Otherwise, it shall be considered that the Seller accepted the Consumer’s statement or considered the claim justified.
In case of the Consumer’s claim as determined under item 10 a or b, the Seller may exchange a faulty product for a fault-free one, or remove the defect on condition that the repair is made immediately and without undue inconvenience to the Consumer.
However, if the Seller has already exchanged or repaired the product, or if the Seller failed to comply with their obligation to exchange the product for a fault-free one, the Seller is not entitled to exchange the product or remove the defect.
Instead of the Seller’s proposed removal of a defect, the Consumer may choose to claim the exchange of a product into a fault-free one, or claim the removal of the defect, unless making the product compatible with the Contract in a manner chosen by the Consumer is impossible or would result in excessive expenses compared to the method proposed by the Seller, whereas the issue of excessiveness costs shall be considered with regard to the value of a fault-free product, the kind and significance of the identified defect, and also inconvenience that the other method of satisfying the claim would cause to the Consumer.
The Seller may refuse to fulfil the Consumer’s claim if making the product compatible with the Contract in a manner chosen by the Consumer is impossible or, compared to the other method proposed by the Seller, would result in excessive expenses.
In case of lowering the price, the lowered price compared to the Contract price should reflect the value of a faulty product compared to a fault-free product.
The Seller is obliged to exchange the faulty product for a fault-free one or remove the defect in a reasonable period without causing undue inconvenience to the Consumer. In case of contracts concluded with Customers who are not consumers within the meaning of Article 221 of the Civil Code, the Sellers liability under warranty is excluded pursuant to provisions of Article 558 Paragraph 1 of the Civil Code.
As provided under items 2, 3 and 4 of these Regulations, a Consumer may make a statement on their withdrawal from the Contract or claim that the price of goods be lowered due to a physical defect of a sold product, and if the Consumer claims the exchange of a faulty product or removal of a defect, the term of statement on withdrawal from the Contract or lowering the price shall be counted from the date of ineffective lapse of deadline to exchange the product or remove the defect.
In the event of pursuing of one of the Consumer’s rights under the warranty in the court or in the arbitration court, the term to exercise other rights of the Consumer under the Act is suspended until final completion of proceedings in the case.
The principles above shall also apply accordingly in a mediation procedure, whereas the term to exercise other rights under the warranty shall be counted from the date of the court’s refusal to accept the settlement concluded before the mediator, or the date of an ineffective completion of the mediation.
The term to exercise the rights under the warranty due to legal defects of the sold product shall be counted from the date on which the Consumer became aware of the defect, and if the Consumer learnt about the defect only as a result of a legal action brought by third parties, the term shall be counted from the date of a verdict or any other decision issued by authorities in a dispute with the third parties becoming final. If the Consumer makes a statement on withdrawing from the Contract or claims that the product price be lowered due to a defect of the sold product, the Consumer may claim the compensation of damage, exchange of the product or refund of the cost of the order.
The foregoing is without prejudice to generally applicable regulations on the obligation to compensate for damages on general terms. In case of concealing the defect by the Seller, the expiry of deadline shall not exclude entitlements under the warranty.
Address for Complaint: MK ESTATE SP. ZOO, UL. MALY RYNEK 13/12, 63-700 KROTOSZYN.
VIII Guarantee Goods sold via the online Store are not covered by the producer’s guarantee.
Complaints about the goods may be lodged within the warranty provisions specified above.
IX WITHDRAWAL FROM CONTRACT – RETURN OF GOODS
Pursuant to provisions of Article 27 of the Consumer Rights Act, a Consumer who concluded a distance contract may withdraw from it without specifying reasons and incurring costs, except for costs listed under Articles 33, 34 and 35 of the Consumer Rights Act, by making a relevant written statement within fourteen calendar days following the product receipt date.
To meet the deadline, the statement must be sent by the lapse of the term.
The statement may also be sent by e-mail at: email@example.com , or by letter at: MK ESTATE SP. ZOO, UL. MALY RYNEK 13/12, 63-700 KROTOSZYN
A statement may be made on a form annexed with the Regulations hereof, also available at http://www.kateketer.com/return-form/ .
Together with the statement referred to under item 1, the Customer is also requested to submit the receipt and provide information of their current bank account number for the refund. In case of withdrawal from the Contract, the Contract is considered not concluded.
The Consumer is obliged to return the product/products without delay and not later than within 14 calendar days of their receipt of the parcel. Belated returns shall be sent back without a prior notice.
The Consumer shall return the subject(s) of the Contract from which they withdraw at their own risk and expense.
The Consumer is liable for reduction of the value of product(s) under the Contract resultant from their usage of the product(s) in a manner exceeding the standard usage.
The Seller shall immediately and not later than within 14 calendar days following the receipt of the Consumer’s statement of withdrawal from the Contract, return all payments made by the Consumer, provided that: the Seller returns the payment by the same payment method as used by the Consumer, unless the Consumer explicitly consents to a different manner of return which does not entail aby additional costs; if the Consumer chooses a delivery method other than the most economical standard delivery method offered by the Seller, the Seller shall not be obliged to reimburse the Consumer for their incurred additional costs; the Consumer shall be fully liable for reduction of the value of product(s) under the Contract resultant from their usage of the product(s) in a manner exceeding the examination of their character, features and purpose, as referred to under item 8 above.
In the event of a withdrawal from a distance contract for individual services commenced with the Consumer’s consent before the lapse of the deadline to withdraw from the Contract, the Consumer shall be obliged to pay for services rendered until their withdrawal from the Contract.
The amount to be paid shall be calculated proportionally to the scope of the services completion with reference to the price of the service agreed under the Contract.
If the price or remuneration are excessive, market value of the completed services shall constitute basis for calculating the amount due.
The Consumer shall not bear the cost of providing any digital content recorded on a material medium if they do not consent to the completion of services prior to the date of the deadline to withdraw from the Contract or were not informed of their loss of the right to withdraw from the Contract at the time of expressing such a consent, or were not provided with a conformation from the entrepreneur as provided by Article 15 item 1 and Article 21 item 1 of the Consumer Rights Act.
The Seller may withhold the refund to the Consumer until the goods are returned or a proof of return has been submitted by the Consumer, whichever occurs earlier.
As provided by Article 38 of the Consumer Rights Act, the Consumer shall not be entitled to withdraw from the Contract in the following events: the Seller fully completed the individual service at the Consumer’s explicit request, and prior to the commencement of the services the Consumer was informed that they would lose their right to withdraw from the Contract upon completion of the services; the price depends on fluctuations in the financial market outside the Seller’s control which can take place before the lapse of deadline to withdraw from the Contract; the subject of the order is a non-prefabricated item produced in accordance with the Consumer’s specification and is a special order; the subject of the order are goods which deteriorate or expire rapidly; the subject of the order are goods delivered in a sealed packaging, which is non-returnable after opening with regard to health protection or for hygienic reasons, if the packaging was opened after delivery; the subject of the order are goods which, with regard to their character, are to be inseparably attached to other goods; the subject of the order are alcoholic beverages whose price was agreed upon concluding the sales Contract and which may only be delivered upon the lapse of 30 days, and whose value depends on market fluctuations outside the entrepreneur’s control; the Consumer explicitly requested the entrepreneur to arrive at their premises to make an urgent repair or maintenance; if the entrepreneur rendered additional services to those requested by the Consumer, or delivered other goods than spare parts necessary for carrying out the repair or maintenance, the Consumer may exercise their right to withdraw from the Contract in relation to those additional services or goods; the subject of the order are sound or visual recordings or computer software delivered in sealed packaging, if the packaging was opened after delivery; delivery of daily newspapers, periodicals or journals, except for subscription contracts; the Contract was concluded by public auction; services refer to accommodation other than for residential purposes, transport of goods, car rental, catering industry, services related to holiday, leisure, sports or cultural events, if the day or period of rendering the services was specified under the Contract; the subject of the order is digital content not recorded on a material medium if the services were rendered at the Consumer’s explicit request, prior to the lapse of the deadline to withdraw from the Contract, and after informing the Consumer of the loss of their right to withdraw from the Contract.
X PROVISION OF SERVICES BY ELECTRONIC MEANS
The Service Provider renders the following Electronic Services via their online Store: creating and managing an account in the online Store; enabling the placement of an order in a relevant Form.
The Service Provider shall render Electronic Services free of charge.
The contract for the provision of Electronic Services including the management of an account in an online Store is concluded for an indefinite period of time.
The contract for the provision of Electronic Services including the placement of an order on a relevant Form is concluded for a definite time and expires upon the time of placing an order or ceasing to place and order by the Service Recipient.
Recommended monitor resolution: 1024x768 pixels.
The Service Recipient is obliged to use the online Store in a lawful manner in compliance with good practice, ensuring respect for third party personal goods and intellectual property rights.
The Service Recipient is prohibited to provide illegal content. It is prohibited to use Electronic Services in a manner illegally disturbing the functioning of the online Store by using particular software or devices and disseminating or placing unrequested trade information in the online Store.
The Service Recipient may complain about electronic services via the internet Store or by e-mail at: firstname.lastname@example.org or by phone at +48 729 300 274 .
The Service Provider shall consider the complaint promptly and not later than within 14 calendar days counted from the date of lodging the complaint. The Service Recipient may terminate the contract for providing Electronic Services concluded for an indefinite period rendered on a continuous basis with an immediate effect and without giving reasons by sending a relevant declaration by e-mail at: email@example.com or by phone at: +48 729 300 274.
The Service Provider may terminate the continuous contract for providing Electronic Services if the Service Recipient is objectively or persistently in breach of the Regulations hereof, in particular by submitting illegal content, after a single, ineffective request to cease the breach, specifying the date to cease. In that case, the contract shall expire upon 7 days from the date of making a declaration of intent to terminate the contract.
The Service Provider and the Service Recipient may terminate the contract for providing Electronic Services any time by mutual agreement.
The termination of contract for providing Electronic Services concluded for an unlimited period of time shall not affect rights or services acquired by the Parties in the course of the contract. The Service Provider shall reply to a complaint to an e-mail address indicated by the Service Recipient or in another manner agreed between the Parties.
XI FINAL PROVISIONS
The present Regulations may be amended upon prior informing the Users of the scope of the projected amendments, not later than 14 days before becoming effective.
Orders placed under the previous version of Regulations shall be processed in line with thier provisions.
If the User does not accept amendments to the Regulations, they may remove their account.
Any and all disputes between the Seller and the Buyer who is a consumer within the meaning of Article 221 of the Civil Code shall be examined by the common court of competent jurisdiction in accordance with the provisions of the Code of Civil Procedure.
Any and all disputes between the Seller and the Buyer who is not a consumer within the meaning of Article 221 of the Civil Code shall be examined by the common court of competent jurisdiction over the Store headquarters.
Users may contact the Seller in the following manner:
Customers may access these Regulations any time by clicking a link on the homepage of the online Store.
The Regulations may be recorded, obtained and reproduced by printing or recording on a relevant data storage medium.
The name of the online Store, its address at http:/www.kateketer.com and any and all materials contained therein including photographs of products are copyright and are legally protected. Any unlawful usage and dissemination without the consent of the Store owner is strictly prohibited.
The Regulations hereof apply from 27th November 2018.